Hearten Company Privacy Policy

Effective Date: 10/30/2025

Last Updated: 10/30/2025

1. Introduction

Hearten Company (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourdomain.com] and purchase our baked goods. By using our website or placing an order, you agree to the terms of this Policy.

2. Information We Collect

We collect the following categories of personal information:

a. Information you provide directly:

  • Name, email address, phone number, mailing/delivery address

  • Payment information (processed securely via our payment processor)

  • Order details (items purchased, delivery ZIP, preferences)

b. Information we collect automatically:

  • IP address

  • Device and browser information

  • Cookies and similar technologies for website analytics and functionality

  • Shopping behaviour on our website (pages visited, products viewed)

c. Information from third parties or other sources:

  • We may receive information from our payment processors, shipping carriers, and analytics providers

  • When authorized, we may receive address verification, or geolocation based on ZIP code to coordinate delivery

3. How We Use Your Information

We use your personal information for purposes including:

  • Fulfilling your orders (processing, shipping, delivery)

  • Communicating with you (order confirmations, support)

  • Improving our website and offerings (analytics, marketing)

  • Complying with legal obligations (tax, food safety, delivery regulation)

4. Sharing & Disclosure of Information

We share your information only in limited ways:

  • With service providers (payment processors, shipping carriers, analytics tools) who are contractually obligated to protect your data

  • If required by law or to protect our rights (e.g., in response to subpoenas)

  • We do not sell or share your personal information for third-party marketing without your consent

5. Cookies & Tracking Technologies

We and our service providers use cookies, web beacons, and similar technologies to collect information about your browsing behaviour. You can set your browser to refuse certain cookies, but if you do, some site features may not work properly.

6. Your California Privacy Rights

If you are a California resident, you have certain rights under the CCPA/CPRA:

  • The right to know what personal information we have collected about you and how we have used or shared it.

  • The right to delete personal information we have collected from you (subject to certain exceptions).

  • The right to opt-out of the “sale” or “sharing” of your personal information. (We currently do not sell your personal information.)

  • The right to correct inaccurate personal information.

  • The right to be free from discrimination for exercising these rights.

To exercise these rights, please contact us at the email address below. We will verify your identity before responding.

7. Data Retention

We retain your personal information as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will securely delete or anonymize it.

8. Data Security

We use administrative, technical, and physical safeguards to protect your data (such as encryption, restricted access, secure servers). However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the “Last Updated” date at the top of this page. We encourage you to review this page periodically for any changes.

10. Contact Us

If you have questions or wish to exercise your privacy rights, you may contact us at:

Hearten Company

1227 Panorama Point Ct Merced, CA, 95340

Email: info@heartencompany.com

Phone: 209 947-8510